Can I print my CeDiploma?
A CeDiploma is for electronic use only. A CeDiploma can be viewed using Adobe Reader/ Acrobat 9.0 or higher and cannot be printed, but can always be shared.
Can I obtain an electronic copy of my diploma if I graduated prior to Spring 2015?
Currently a CeDiploma is only available for Spring 2015 graduates and forward.
How soon after I gradudate can I order and receceive a CeDiploma?
The CeDiploma will be available approximately 4-6 weeks after your degree has been posted to your record; You will receive an email notification when your paper diploma has been shipped and a CeDiploma is available to be ordered.
Can I download the CeDiploma? Can I send it via email to others?
Yes, you can download a digitally signed copy of your CeDiploma. You can then email it to anyone you desire.
How do I know if the CeDiploma I received is valid?
There are two ways to validate your electronic diploma (this is noted on the second page of the diploma).
- Validate through the School website by clicking the link on the 2nd page of the CeDiploma and typing the necessary information where indicated.
- If you are using Adobe Reader or Acrobat 9.0 or higher you will be able to view the Digital Signature which is part of the overall security of the document, detailed on the second page of the CeDiploma.
Please note: Other PDF/digital readers and some mobile devices may not be able to read the Digital Signature.
Why does the certificate used to digitally sign the documents say CeCredential Trust?
CeCredential Trust is the branded name of the digital signature that Western University of Health Sciences's vendor uses to digitally sign the CeDiploma.
I am using a web browser to open the PDF, but it will not open properly.
The CeDiploma is best viewed in Adobe Acrobat or Acrobat Reader. Some features may not be available when viewed in a web browser's default viewer. Please change the default viewer in your web browser so that it utilizes Adobe Reader or Acrobat.
Attn. Mac users: When viewing an official electronic credential from Western University of Health Sciences, the software utilizes Adobe's secure certified PDF technology and therefore may only be viewed using the free Adobe Reader or Adobe Acrobat 9.0 or higher. The default Mac preview application will not display the document correctly.
I have a hold on my record: can I receive my CeDiploma?
Requests from current or former students with unmet obligations to Western University of Health Sciences (e.g., holds) cannot be honored. To resolve financial holds, contact BursarsOffice@westernu.edu.
What if I try to print my CeDiploma?
The CeDiploma has printing disabled so it cannot be printed. Your CeDiploma is official as long as it is digital. If you print it, it cannot be validated or used as an official document.